NEWS

MCIPAC Logo
Forward Deployed. Forward Engaged.
Official U.S. Marine Corps Website

Rider feedback essential to improve bus services

13 Jan 2012 | Lance Cpl. Courtney G. White Marine Corps Installations Pacific

The Green Line riders on Okinawa have an important opportunity to to voice their opinions about the free transportation service through the customer feedback survey, which has been extended though Jan. 20.

The Green Line system’s mission is to provide safe, dependable and reliable ground transportation to forward-deployed Marine forces, service members, family members and civilians aboard Marine Corps Base Camp Butler and Marine Corps Installations Pacific on Okinawa.

“The Green Line averages about 3,000 passengers daily,” said Master Sgt. James D. Horn, the Camp Foster garrison mobile equipment maintenance chief. “It provides Marines with camp-to-camp and intra-camp transportation for service members and civilian employees that cannot (operate) or do not have (privately owned vehicles) on Okinawa.”

“The Green Line survey is being offered to service members and civilian employees that utilize the Green Line as a voice to how GME can best serve its customers,” said Horn.

The Green Line has become an integral element of MCB Camp Butler by providing transportation support to III Marine Expeditionary Force and MCB, according to  Col. John C. Wright, the chief of staff for MCIPAC and MCB.

“The Green Line is a mission essential system, of which the only reason it is being funded is to ensure that our Marines and sailors have available transportation to move them from the barracks to place of duty and back,” said Wright.

TGL operates from a central hub located on Camp Foster, which has hourly departures to and from all major Marine camps seven days a week. The Camp Foster hub also offers connecting service for continuing travel.

The survey is intended to provide the command a better understanding of customer travel, patterns and desires in an effort to better identify and support the rider’s operational requirements and quality-of-life needs.

“The survey deadline was extended to allow those personnel who may have been on leave over the holidays an opportunity to have their opinions heard,” said Horn.

For those interested in voicing their opinions, the passenger survey can be accessed at surveymonkey.com/s/TGL2011.