INFORMAL COMPLAINT PROCEDURES
Personnel should always consider using the informal method whenever possible, as this is the most expeditious mean to attempt resolution and restore the trust necessary for unit cohesion.
The Informal Resolution System (IRS) works in the following manner:
1. Direct Approach. By either approaching the offending party in person, tactfully pinpointing the behavior that is offending, asking the person to cease the behavior or in writing.
2. Informal Third Party. Requesting assistance from another person to intervene on your behalf to help resolve the conflict. This person is normally a friend, co-worker, command EO representative or EO Advisor.
3. Training Information Resources. Request training or resource materials for presentation to the work place in the areas of discrimination, harassment or inappropriate behavior. These materials are a good method of communicating to offending persons in the workplace, in a non-threatening way, which the behavior is inappropriate. The TIR includes videos, books, lesson plans, posters and other materials. You can request TIR from your local Equal Opportunity Advisor.
FORMAL COMPLAINT PROCEDURES
FORMAL COMPLAINT - Anyone receiving a formal complaint must forward the complaint immediately to the commander. There are several avenues to be used to seek formal redress. The most effective avenue to use will depend on the circumstance surrounding the situation and personnel involved. Selection of the avenue to be used will be decided by the complaint.
1. Request Mast. This is the preferred method for an individual to file a complaint of discrimination with any CO in the Chain of Command up to the individuals Commanding General.
2. Article 138, UCMJ Complaint. An individual who alleges wrong (s) committed by their Commanding Officer may file a formal complaint under Article 138, UCMJ.
3. Article 1150, Redress of Wrong (s) Committed by a Superior. An individual may also file a complaint against any other superior, in rank or command, who the individual believes committed a wrongdoing (U.S. Navy Regulations, Article 1150).
4. Communication with Inspector General. As an alternative to the normal chain of command, military or civilian personnel may lodge complaints and provide facts to the local Command Inspector General.
5. Individual Communication with Congress. Individuals may write a personal letter to members of Congress at anytime concerning EO issues.