Request Mast includes both the right of the member to directly communicate grievances to their Commanding Officer and the requirement that the Commanding Officer consider the matter and personally respond to the member requesting mast.

Request Mast provides a member the opportunity to communicate not only with his or her immediate Commanding Officer, but also with any superior Commanding Officer in the chain of command up to and including the member's immediate Commanding General.  Request Mast also provides Commanding Officers with firsthand knowledge of the morale and general welfare of the command.